What is an AI receptionist?

An AI receptionist is an intelligent virtual assistant that handles phone calls, bookings, and customer enquiries 24/7. It uses artificial intelligence to understand and respond to customers naturally, just like a human receptionist.

Which industries can benefit from AI receptionists?

AI receptionists are ideal for fitness centres, gyms, wellness spas, beauty salons, barbershops, therapy practices, and any service-based business that relies on appointments and customer bookings.

How does HiBotics AI work?

HiBotics AI analyses your business needs, customises an AI solution specifically for you, deploys it seamlessly with your existing systems, and continuously optimises performance to ensure the best results.

Introducing Smart Call Routing

New Feature: Smart Call Routing

We're excited to announce Smart Call Routing — a powerful new feature that gives you complete control over how your AI receptionist handles different types of calls.

How It Works

Rule-Based Routing

Set up rules based on:

⬤Time of day — Route after-hours calls differently
⬤Call type — Emergencies go straight to your mobile
⬤Caller ID — VIP clients get premium handling
⬤Keywords — Specific requests trigger specific workflows

Intelligent Escalation

Your AI receptionist knows when to handle a call independently and when to bring in a human.

Multi-Location Support

For businesses with multiple locations, calls are automatically routed to the nearest branch.

Setup in 3 Steps

⬤Define your rules in the dashboard
⬤Set priority levels for different call types
⬤Test with a sample call to verify everything works

Available Now

Smart Call Routing is available to all HiBotics AI customers at no additional cost.

[Configure your routing →](/login)

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Introducing Smart Call Routing: Your Calls, Your Rules